The fast food chain said that customers can call or text Tom Curtis at (305) 874-0520 to share their feedback.

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The fast-food chain wants to hear from customers directly.

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Executives say it’s all about learning how to better run their businesses, but some corporate watchers question if this is just a PR move.

Lloyds informed the customer: "That message means we've temporarily stopped the payment for security reasons. If you have ...

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