According to the SSA website, starting on March 31, recipients must verify their identity either online or in-person to claim ...

I visited 3 NYC Social Security offices and called the 1-800 number to see what it's like to seek customer service after ...

If you're applying for SSDI, Medicare or SSI, you can complete your claim via the my Social Security account or on the phone.

The acting commissioner of Social Security said new identity verification rules are meant to "better protect Americans." ...

Social Security has revised and delayed a new policy that would require Georgians to physically visit Social Security offices ...

Social Security has revised its new rules that require some beneficiaries to visit local agency offices in person to verify ...

New identity verification practices mean most Social Security tasks will only be doable online or in person. Here's a guide ...

If you can’t conduct your Social Security business online or you need some extra help, you can also get phone assistance by ...

The SSA announced it was transitioning to "stronger identity protection procedures," including requiring some recipients to visit offices in-person.

Starting on March 31, the Social Security Administration will change how it processes requests. According to a March 18 ...

Tennesseans who get Social Security may soon have to go to an office. Here's why and other changes happening at the agency.

New requirements that Social Security recipients go online or in person to a field office to access key benefits, instead of ...