Counting high operating costs among structural challenges, the authors of the Survey said instead of technology leading to cost rationalisation, the costs have steadily increased with a significant ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Insurance companies aren't always fun to deal with, nor are insurance costs typically great on one's budget. At the same time, through all the frustration and financial strain, some insurance ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

The Kessler Twins, German Entertainment Duo, Die Together by Assisted Suicide 'Whistleblower' who provided House Democrats with Ghislaine Maxwell documents speaks out Donald Trump suffers two major ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in customer experience across ...

Add Yahoo as a preferred source to see more of our stories on Google. NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on ...

Margaret Bleakney, of Ashland, has been named by the Risk & Insurance Education Alliance as the 2025 Outstanding Customer Service Representative of the Year recipient for Massachusetts. The award ...