In this video interview, Sucharita Kodali shares the current industry trends she's closely following, her holiday forecast, ...

Discover why staff friendliness is a pivotal factor in retail customer experience from the “Retail’s Biggest CX Trends in 2024 Report” by HappyOrNot. Learn how this critical element shapes customer ...

Explore the rapid evolution of retail with a focus on new online shoppers, AI and omnichannel strategies. Learn about the rising popularity of ESLs in retail, particularly in the grocery sector, and ...

The layoffs come less than a month after Walgreens announced it was closing 1,200 by 2027, including 500 stores next year.

Discover key strategies for retailers to maximize holiday sales success. Learn how thoughtful planning, strategic use of technology and proper staff training can optimize operations, manage inventory ...

This video features a panel discussing how retailers are tackling loss prevention and fraud through technology from Total ...

This video features a keynote from Cindy Solomon, founder and CEO of Courageous Leadership Institute, from Total Retail Tech ...

This video features a keynote from Jane Park, CEO and founder of Tokki, from Total Retail Tech 2024 in Charlotte, NC.

Lauri Joffe Turjeman, chief marketing officer at American Freight, spoke about how the retailer is mixing AI with human oversight.

Tractor Supply Company announced last week it would acquire the specialty online pet pharmacy Allivet, adding to its ...

Bad data is more than just a nuisance; it's a silent profit killer, costing retailers money, time and missed opportunities.

When your content strategy incorporates the story of your brand at every stage of a customer’s buying journey — and by blending in-person events with content across different online channels — you ...