Many cities, like Seattle, have added 911 nurse lines in recent years. But some have equipped their systems with more ...

Seattle no longer is capping ambulance wait times for certain 911 patients, tracking those waits or penalizing its contractor ...

Experts say differences in nurse line oversight, response-time standards and dispatch protocols across U.S. cities could affect how quickly patients receive care ...

A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

Weeks after the woman repeatedly called Seattle 9-1-1 for an ambulance, her decomposing body was found in her bedroom.

Friends said ‘most people will never get in the ring’ as if it was comforting instead of a reminder I’m extremely stupid ...

Discharge lounges actually works to cut wait times and improve patient experience, as shown by Northwestern Medicine Palos Hospital's model.

Note: Some stories include subjects of graphic medical imagery, gun violence, and drug abuse. Please proceed with caution.

Shawn Hatosy reveals the challenges of directing The Pitt Season 2 Episode 9 and the emotional depth behind Abbot and Robby's ...

Santa Rosa Memorial will stop inpatient pediatric admissions March 27; pediatricians warn families may face longer trips for ...

Dr. Lara-Ly Hendrickson is the younger sister of the late Toni Tedder, who was brutally stabbed to death on July 28, 1990, in ...

After pushback from the community, the hospital's owners say they will keep the Emergency Room open for another two weeks.