Customers who are unable to use their remaining balance from Synergy Restaurant gift cards are encouraged to return the cards ...

Nearly a dozen operators invested in Ovation, a customer feedback specialist. Could it be a new blueprint for tech funding?

While some social media users were thrilled by the idea of £2.99 meals ‘for life’, a few pointed out there is a flaw with the ...

SIOUX FALLS, SD (KELO) — A Sioux Falls restaurant is celebrating a milestone of serving home-style meals to hungry customers.

Gen Z is driving a loyalty boom in restaurants, pushing brands to deliver faster, frictionless digital rewards.

BAY COUNTY, Fla. (WMBB) – Just off of Martin Luther King Jr. Blvd., behind a bail bonds business, lies Josiah’s Southern Cooking. It’s a Panama City staple where the customers are always right, the ...

WENTZVILLE, Mo. (InvestigateTV) — A Missouri restaurant said it is dealing with customer confusion after Google’s artificial intelligence feature generated false information about specials and pricing ...

Fast food marketers including McDonald’s, Burger King and Wendy’s will have to move beyond price-point value to drive sales and traffic.

A 100-year-old grandmother really did teach the staff at a Connecticut restaurant how to cook. Not only that, she also helped develop the recipes and even the menu at Filos Latin Fusion. “We worked on ...

Novel approaches to the all-day cafe are working for diners and creative chefs across the country. The Dutchess, in Ojai, Calif., begins the day as a French bakery and turns into a Burmese restaurant ...

Alex Sambvani, the owner of Slang AI, a platform designed for the hospitality industry to automate restaurant phone calls, ...

Walking into a restaurant should feel exciting, not like you're about to get duped. Yet across dining establishments from casual chains to upscale eateries, certain practices have become so normalized ...