Friction means anything that makes it harder for clients to hand you their problems and walk away. Voicemail is friction. Delayed callbacks are friction. "Let me check on that and get back to you" ...

DEAR MISS MANNERS: I would like to know if it’s proper for one person to hand another person a birthday card/Christmas card personally -- not one attached to a gift. It seems to me that a card should ...

Kelly Clarkson just leveled up Melissa McCarthy's voicemail greeting in the most festive way possible. During McCarthy's December 10 visit to The Kelly Clarkson Show, fans were treated to a holiday ...

McCarthy appeared on the Dec. 10 episode of 'The Kelly Clarkson Show' just days after hosting 'Saturday Night Live' for the sixth time Melissa McCarthy appeared on the Wednesday, Dec. 10 episode of ...

Add Yahoo as a preferred source to see more of our stories on Google. During a hilarious round of Reindeer Games, Kelly records Melissa McCarthy's holiday voicemail greeting to the tune of "Hark The ...

Pluribus didn't kill all the lawyers. The fifth episode of Vince Gilligan's new sci-fi series features a surprise voice cameo appearance from Better Call Saul's Patrick Fabian — and even Pluribus star ...

Google is testing native voicemail greeting controls within the Pixel Phone app’s Take a Message feature. This quality-of-life update centralizes the process, eliminating the need for clunky carrier ...

The “Take a Message” feature on Google Phone may soon gain more customization options. We’ve spotted the ability to set custom voicemail greetings using the feature. Setting custom greetings currently ...

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SALT LAKE CITY — That automatic, robotic message you often get when your call gets sent to someone's voicemail? Yeah, I agree. It's so impersonal, so boring and so lame. Naw — it's perfect for ...

The NFL is a well-oiled machine. It owns a whole day of the week, for crying out loud, and somehow even that wasn't enough to satiate it. So, don't color me shocked to find out the league attempted to ...