The website navigation is re-engineered as a standout left-side menu allowing users to move seamlessly and efficiently through the site ...

Etihad Airways, the national airline of the United Arab Emirates, announces the roll out of its new and elevated digital ...

Etihad upgrades its digital platforms with an immersive design experience and an inspirational user journey across both web ...

As onboarding complexities grow—due to regulatory scrutiny, data silos, and intricate corporate structures—banks must answer a critical question: Do you build a custom KYC system or do you buy one? Ho ...

Project44 launches capabilities to automate resource-intensive supply chain tasks, improving data accuracy, streamlining ...

UAE’s national carrier, Etihad Airways, announced Tuesday it has upgraded its website (etihad.com) and mobile app. Etihad ...

AI represents a myriad of tools that can be deployed iteratively to attain operational improvements to all stages of the guest journey, from better merchand ...

La Juicy Seafood doesn’t let a little thing like geography stand in the way of delivering top-notch oceanic delights to the ...

Without a strong knowledge management ability, customer experience leaders will be unable to realize the potential of AI.

CallRail analyzed over 1.1 million leads to uncover the tactics and channels that fuel success across industries like home ...

AI adoption should not just be about cutting costs; if the CX is right, it should be efficient while enhancing consumer ...