Today Jacada and Avaya announced that they are entering into a joint marketing agreement. Avaya is going to be offering several key Jacada tools to their global customer base of (mainly) large call ...
Avaya has updated its flagship contact center software application, Interaction Center, with new features that make it easier for developers to build agent portals to their own specifications and ...
RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced an enhancement to Avaya OneCloudâ„¢ to ...