"Have you got a number for a taxi ... dealt with as if they were taking the report over the phone. In an emergency situation call 999. As a general guide, if you require immediate police ...

A large number could be reported online rather than waiting on the phone. Sergeant Rich Baker, a Deputy Force Incident Manager in the FCR, said: “We want to keep our phonelines for potentially ...

And he said this was a marked improvement on the "marked dip" in the performance in the 2022/23 year. According to figures, ...

Responses to emergency calls to West Midlands Police have “considerably improved” but the region’s top cop has called for ...

Critics say a ‘script’ used by call-handlers means a swathe of offences – including phone and bicycle thefts – are never ...

This is the time-wasting pensioner jailed this week after she made more than FIFTY 999 calls asking for lifts to hospital and ...

A Hampshire man has been given a Criminal Behaviour Order (CBO) after persistently making nuisance 999 calls, describing ...

Emergency response call-handlers in North Wales will move to a new state-of-the-art call centre in St Asaph this spring - after their current ...