The mall that elevated experiential shopping to mega proportions is now trying find its relevance to online shopping. Mall of America recently launched its own e-commerce platform where consumers can ...

Service. Perhaps most important for consumers is service. Operators who own their businesses provide the personal service you do not find online or in shopping malls. They are members of the community ...

Mall shoppers know how exhausting it can be to visit store after store in search of something specific: size 10 men’s brown dress shoes, for instance, or fluffy bath towels in a certain shade of blue.

Shopping malls and online shops continue to play important roles in the world of modern retail. While consumers are rapidly engaging in digital channels, findings have it that most of them still want ...

Despite the rise of online shopping, in-person holiday shopping remains very popular, as seen in crowded malls like Arizona ...

Retail experts have long sounded the alarm on malls in the US. But malls are not going extinct, they are merely adapting to a new environment. In fact, many have reported robust occupancy levels and ...

YORKTOWN – Never mind shopping for sneakers. Inside the Jefferson Valley Mall, kids are putting those sneakers to use playing soccer. Miniature turf fields occupy a portion of the mall's first level, ...

Editor's note: This is the second story in a three-part CNBC series about the future of U.S. shopping malls, as developers transform the spaces to add new retailers, experiences and even apartments.

With the rise of online shopping and changing consumer preferences, American malls have increasingly fallen out of fashion. Hundreds of malls have shut down in the past few decades, and about 15% of ...