Microsoft has a new program to provide technical support to organizations called "Microsoft Unified Support." Microsoft Unified Support will be replacing the current Premier Support program. The new ...

Microsoft's Unified Support plan will replace other Microsoft technical support plans, including Premier Support, in about six months, and likely will result in substantial price increases for ...

As Microsoft Unified Support costs continue to climb, many organizations struggle to determine whether they’re truly getting value for their support spend. With complex pricing models, formula-based ...

Microsoft has come out with support for unified communications in a big way with its Live Communications Server portfolio. Traditional telephony suppliers, including Alcatel, Avaya, Cisco, Genesys, ...

Budget and IT workforce are invaluable resources for school districts, especially in small and rural communities. Increasingly complicated IT environments and aging workforces only make things harder.

"Microsoft Unified Support" is the company's new program aimed at providing technical support to organizations. Microsoft Unified Support will be replacing the current Premier Support program. The new ...

Budget and workforce are invaluable resources at the state and local levels of government, and both are hard to come by. This is especially true for small and rural communities. Increasingly ...