A New York state judge found Sirius XM Holdings liable in New York Attorney General Letitia James' lawsuit accusing the satellite radio and streaming company of making it too hard for customers to cancel subscriptions.

SiriusXM will revise the process of canceling subscriptions in New York to make it faster and easier, after a judge found it broke the law by failing to provide “simple mechanisms” for quitting. New York state Supreme Court Justice Lyle Frank ruled that SiriusXM violated the federal Restore Online Shoppers' Confidence Act of 2010 because

Even without the FTC’s new click-to-cancel policy, the New York AG just won a lawsuit over a process that ‘deliberately’ wastes subscribers’ time.

New York Attorney General Letitia James announced Friday that a court found SiriusXM Radio, Inc. violated the law by forcing customers to undergo a long and bur

SiriusXM (NASDAQ:SIRI) made it too difficult for its customers to cancel their subscriptions, a judge in New York has ruled. New York Supreme Court Justice Lyle Frank ruled Thursday that the satellite radio provider permitted customers to sign up via an easy online form but required them to cancel through a phone-based customer service department.