Unethical behavior by employees of an organization comes with tremendous costs. Fines, legal expenses, lost employee morale, failed projects and lost production are just some of those costs. How would ...

Every organization has a culture but most accept the one they have as a given. The Markkula Center’s Ethical Culture Self-Assessment Practice offers corporate boards and senior management teams a ...

The British Standards Institution (BSI) defines organizational resilience as “the ability of an organization to anticipate, prepare for, respond and adapt to incremental change and sudden disruptions ...

On February 1, 2003, the Space Shuttle Columbia and its crew of seven were lost during return to Earth. A group of distinguished experts was appointed to comprise the Columbia Accident Investigation ...

Executive summary: This article provides direction for the development of the workplace virtue known as cultural humility. It defines employee experience, including employee community curation, and ...

This cookie exercise, first shown to me by leadership consultant Margaret Wheatley at a workshop, is an excellent (and delectable) demonstration of the emergent properties of a system: The whole has ...

For years, Southwest Airlines’ "Employees First" approach to culture was considered the driver behind Southwest’s success in terms of lowest number of customer complaints, employee retention and years ...

People come together and join forces for a reason. To achieve the purpose effectively and efficiently, they create an organization. The sum total of those individuals' shared beliefs, norms, attitudes ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

This story may or may not be true, but Gail Berger, Clinical Professor of Management and Organizations at the Kellogg School of Management at Northwestern University, finds it useful to explain how ...