“We welcome EPIC Connections as a DEVone partner.” About NICE inContact NICE (Nasdaq:NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...

SALT LAKE CITY--(BUSINESS WIRE)-- NICE inContact, a NICE business (Nasdaq: NICE), today announced Omdia, a leading global technology research firm, has recognized the company as the market leader in ...

NICE inContact has expanded its artificial intelligence applications by integrating Omilia's conversational technology stack, including speech-enabled virtual assistants and chatbots, to its ...

NICE and NICE inContact last week held their annual user/analyst/partner event, Interactions, in Orlando, Fla. It was the second annual event since NICE acquired inContact in late 2016, and signs of a ...

NICE inContact this week released the Spring 2019 version of its CXone cloud-based contact center software. It features multiple artificial intelligence-powered updates for smarter customer and agent ...

MIAMI, April 17, 2019 /PRNewswire/ -- Sitel Group, a global customer experience management leader with locations in 27 countries, today announced it won the 2019 NICE inContact CX Excellence Award for ...

Add Yahoo as a preferred source to see more of our stories on Google. After deploying an artificial intelligence-powered solution from Nice InContact into its chatbot, TechStyle Fashion Group said it ...

In a gambit aimed in part at gaining cloud expertise, NICE buys SaaS provider inContact for $940M. Israeli software provider NICE Systems today announced its intention to purchase Salt Lake City-based ...

Paramus-based NICE announced Monday it has closed on its $940 million acquisition of inContact, a cloud contact center company.The deal, according to NICE, is the first of its kind that will allow one ...

Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...