Customer relationship management (CRM) systems help businesses collect data and track interactions with their customers and prospects. This data comes from a variety of sources, including website ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. So you want to get a "free" CRM application and you want to know ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

We think Bitrix 24 is the best CRM for analytics, earning a 4.4 star rating from our research team. Our research shows that Bitrix offers numerous reports and dashboards that can help visualize KPIs ...

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Distributors can automate orders and boost customer interactions—with zero license fees with a software suite that plugs right into ERPs like DMSI and Epicor. It’s not just tech—this is midmarket ...

Top 5 CRM software for sales and customer management: compare features, pricing, and best-fit use cases to boost revenue, retention.