Today Jacada and Avaya announced that they are entering into a joint marketing agreement. Avaya is going to be offering several key Jacada tools to their global customer base of (mainly) large call ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE:AVYA) today announced that Telarus, the largest, privately-held technology services distributor (master agent) in the U.S., is offering ...

Networking supplier Avaya has deployed a dedicated version of its contact centre agent desktop for Google Chromebooks, intended to make contact centre operations simpler, more flexible and more ...

Avaya has updated its flagship contact center software application, Interaction Center, with new features that make it easier for developers to build agent portals to their own specifications and ...

Avaya ENGAGE, New Orleans, LA. – January 30, 2018 – Today Avaya (NYSE:AVYA) announced that more end users can realize the benefits of true unified communications, now enabled by compelling ...

Google and Avaya are chasing companies seeking to install or upgrade call center systems, promising them easier and more affordable deployments via Chromebooks and a WebRTC interface to the Avaya ...

Google has unloaded a number of goodies all over the map (including another direction for Google Maps), and wedged in there is one in which no one will need a map or even leave the house. Developed in ...

The confluence of Avaya looking to accelerate its profile as a provider of cloud applications, Google wanting to amplify its enterprise efforts and contact center solutions being an attractive ...

SYNNEX to accelerate and simplify the delivery of Avaya cloud-based unified communications Avaya continues to work to address the evolving needs of its large customer base with new UC and CC cloud ...

Google and Avaya are chasing companies seeking to install or upgrade call center systems, promising them easier and more affordable deployments via Chromebooks and a WebRTC interface to the Avaya ...