The introduction of virtual receptionists in a Bengaluru hotel has sparked debate on social media. Supporters highlight convenience, while detractors warn that technology may compromise essential human connections and raise concerns about job security.

Ananya Narang discovered instead a virtual receptionist managing all guest services remotely, which she described as her own 'peak Bengaluru moment'

Ananya Narang, the CEO of the content-as-a-service platform Entourage, recently experienced this innovative concept during her stay at a local hotel

When the Delhi-based CEO of Entourage checked into a Bengaluru hotel recently, she was surprised to find front desk staff replaced by a virtual receptionist